Duality XC

Flat Rate Shipping: For purchases totaling less than $75, we offer a flat rate shipping fee of $6.99.

Free Shipping: Enjoy free standard shipping on all orders of $75 or more. Simply add items to your cart, and the discount will automatically apply at checkout.

Processing Time: All orders are processed within 1-2 business days. Please note that orders are not processed on weekends or holidays.

Tracking: After your order has shipped, you'll receive a confirmation email with a tracking number to follow your package's journey.

Unopened Products
- Return window: Unopened and unused products can be returned within 14-30 days of purchase.
- Refund method: Refunds may be issued in the original form of payment or as store credit.

Opened Products
- Limited returns: We may accept opened products if there is an adverse reaction (such as an allergy), within 7-14 days.

Proof of Purchase
A receipt or proof of purchase is usually required for all returns and exchanges.